Last Updated: June 16, 2024 Thank you for visiting maxexpressusa.com (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://maxexpressusa.com/. By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.
Text Messaging Disclosure
We will not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you are receiving text messages from us and wish to stop receiving them, simply reply with ‘STOP’ to the number from which you received the message.
1. Information We Collect 1.1 Personal Data We collect the following personal information from you: • Name: We collect your name to personalize your experience and communicate with you effectively. • Email: We collect your email address to send you important information regarding your orders, updates, and communication. • Payment Information: We collect payment details to process your orders securely. However, we do not store your payment information on our servers. Payments are processed by trusted third-party payment processors. 1.2 Non-Personal Data We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services 2. Purpose of Data Collection We collect and use your personal data for the sole purpose of order processing. This includes processing your orders, sending order confirmations, providing customer support, and keeping you updated about the status of your orders. 3. Data Sharing We do not share your personal data with any third parties except as required for order processing (e.g., sharing your information with payment processors). We do not sell, trade, or rent your personal information to others. 4. Children’s Privacy MaxExpress is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below. 5. Updates to the Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes. 6. Contact Information If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at: Email: office@maxexpressusa.com For all other inquiries, please visit our Contact Us page on the Website. By using maxexpressusa.com, you consent to the terms of this Privacy Policy.
Mon– Fri: 8:00 AM – 6:00 PM
Sat: 9:00 AM – 2:00 PM
Sun: 9:00 AM – 2:00 PM
Driver Support: Available 24/7